Terms And Conditions

These terms and conditions outline the rules for using our website, www.byshams.com.

www.byshams.com, referred to as the “”Website,“” is the property of and managed by MADOTKA TRADING LLC, trading as MADOTKA, for its exclusive use and mutual benefit (“”we“” or “”us“”) in the United Arab Emirates. MADOTKA TRADINING is a limited liability company established in accordance with the laws of the United Arab Emirates, holding commercial license number 1259985 in Dubai, United Arab Emirates.

Madotak is the exclusive distributer of the brand By Shams and its products.

By continuing to use www.byshams.com, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, we kindly ask you to refrain from using our website.

User Agreement

In these terms and conditions, “”Client,“” “”You,“” and “”Your“” refer to you, the user of this website. “The Company,” “Ourselves,” “We,“ “Our,” and “Us” refer to Madotka, the owner and operator of this website. By using this website, you acknowledge and agree to these terms and conditions.

User-Generated Content

Certain parts of our website allow users to post and exchange opinions and information. Madotka does not filter, edit, publish, or review user comments before they appear on the website. User comments solely represent the views and opinions of the individuals posting them.

Madotka reserves the right to monitor and remove comments deemed inappropriate, offensive, or in breach of these terms and conditions.

Hyperlinking to Our Content

Certain organizations may link to our website without prior written approval:

• Government agencies

• Search engines

• News organizations

• Online directory distributors

• System-wide Accredited Businesses, excluding soliciting non-profit organizations, charity shopping malls, and charity fundraising groups

Approved organizations may hyperlink to our home page, publications, or other website information as long as the link is not deceptive, does not falsely imply sponsorship or endorsement, and fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;

• dot.com community sites;

• associations or other groups representing charities;

• online directory distributors;

• internet portals;

• accounting, law and consulting firms; and

• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that:

(a) the link would not make us look unfavorably to ourselves or to our accredited businesses;

(b) the organization does not have any negative records with us;

(d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link:

(a) is not in any way deceptive;

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to [email protected]. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or

• By use of the uniform resource locator being linked to; or

• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of BY SHAMS’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation orappearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights. Your Privacy

Your Privacy

Please refer to our Privacy Policy for details on how we handle your data.

Removal of Links from Our Website

If you find any link on our website offensive, please contact us. We will consider requests to remove links, but we are not obligated to do so.

Refund Policy:

We stand behind the quality of our products and aim to ensure our customers are completely satisfied with their purchases. As such, refunds are only provided in cases where a manufacturing defect is present. If you receive a product that is defective, please contact us within [specify number of days] days of receipt with detailed information about the defect. Upon verification of the defect, we will initiate a refund to your original method of payment or offer a replacement, subject to our review and product availability. Please note, returns for reasons other than manufacturing defects will not be accepted, and all sales are otherwise considered final.

We are dedicated to ensuring a seamless delivery process and your complete satisfaction with our products. If you encounter any issues during the delivery process, do not receive your product within 15 days, or have any general inquiries, please do not hesitate to reach out. Our customer service team is readily available to assist you. For the fastest response, please send a WhatsApp message to our customer service at [Insert Number Here]. We are here to help with any concerns or questions you may have, and we look forward to serving you.

Customer Service WhatsApp Number: +97155503002429

Customer Service email address: [email protected]

Disclaimer

We do not guarantee the accuracy, completeness, or availability of information onwww.madotka.com. We exclude all representations and warrantiesrelating to the website and its use.

This disclaimer does not limit our or your liability for death or personal injury, fraud, fraudulent misrepresentation, or any liabilities not permitted underapplicable law.

For any questions or concerns, please contact us at [email protected]

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